Remote UX Designer, Ciena

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Why Ciena: 

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work. 

• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.  

• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs. 

• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities. 

• We know that financial security is important.  We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program. 

• We realize time away to recharge is non-negotiable.  We offer unlimited paid time off! 

• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance. 

How You Will Contribute: 

Blue Planet www.blueplanet.com, the Software division of Ciena, provides best-in-class intelligent automation software and niche professional services to help clients modernize their IT and network operations. Driven by policy and AI-based insights, Blue Planet delivers the closed-loop automation tools needed to align IT and networking processes—critical to facilitating digital transformation and an adaptive network.  

Reporting to the Director, Product Line Management, as a UX Designer, you will work with Product Management and R&D teams to build an outstanding user experience for the Blue Planet software portfolio.   

• You will design outstanding UX visualizations and workflows for a number of critically meaningful cloud native software applications and ensure UX consistency across different interfaces of our portfolio. 

• You will partner with Product Management, customers, and the development organization to validate requirements and formulate architecture maps, workflows, and mock-ups. 

• You’ll play a significant role in all development phases – planning, designing, implementing, reviewing, testing, deployment and support. 

• In addition to playing an important role in the hiring of new team members as we expand the team in the future, you will provide on-going mentorship and coaching.   

What Does Ciena Expect of You? 

• Initiative – You’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines. 

• Agility – you are readily able to make key decisions and manage competing and ever-changing priorities. 

• Communication expertise – you possess the ability to influence and tailor your message and ideas to the audience to ensure understanding and agreement. 

• The flexibility to work independently and as part of a broader team – you thrive in a multi-disciplinary team environment, but are comfortable working independently as required. 

• Relationship builder – with an ability to influence, you’re able to quickly develop trusted connections and get work done across multi sites. 

• A commitment to innovation – you keep abreast of the market and competitive developments and are always keen to formulate new ideas and problem solve. 

• A passion for coaching – fully understanding and appreciating the power of the mentorship role. 

The Must Haves:   

• Proven experience in UX design for industrial type applications such as telecom, utilities, manufacturing, or health care applications. 

• Experience in designing applications enabling users to run policy-based workflows. 

• Experience in designing desktop applications for visualizing and navigating massive amounts of data. 

• Experience charting sophisticated relationships between interconnected devices, such as a network millions of network endpoints in a fluctuating state of availability. 

• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns. 

• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision. 

• Ability to work with engineering to understand real-world design constraints. 

• Ability to communicate designs in a compelling manner and drive alignment in designs across multiple product teams and stakeholders. 

• Familiar with web-based application design paradigms used in common HTML/CSS/JS based web applications. 

• Familiar with sophisticated visualization and interaction paradigms including 3D. VR, AR. 

• Expertise in standard UX software such as AdobeXD, Figma, OmniGraffle, Axure, InVision, UXPin, Balsamiq and Framer. 

Assets: 

• Experience designing solutions for telecommunications or computer networking providers or vendors. 

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.