Remote UX Designer (Web & Mobile), LA Times - Est. Salary: $125K to $150K
Join the hundreds of talented and innovative team members who are making an impact every day at California Times, incorporating Los Angeles Times and San Diego Union-Tribune, two of the most iconic media brands in the nation. Whether you love to tell compelling stories or want to drive our award-winning powerhouse in new directions, the Los Angeles Times team is the place to be.
Job Description Summary
This design role is focused on creating a compelling user experience that ensures our subscribers obtain the maximum value from what The Caltimes (The Los Angeles Times and San Diego Union-Tribune) has to offer them. You understand that a user experience needs to be considered from the user’s perspective in order to be engaging, compelling, and consistent. By creating an integrated Web and Mobile user experience, you will help to drive feature adoption, subscription growth, and improve customer retention. The core measures for success for our Product Innovation team are subscriber growth and engagement, and you'll be a part of the user Engagement team, including both Web and Mobile experiences. This team is a cross-functional squad composed of expert product managers, UX researchers, and UX designers, who work closely with product engineers and data scientists. The work of our teams is central to our mission to deliver the best subscriber experience possible. More user engagement will lead to subscribers spending more time reading the paper, and incline new folks to start a subscription. You will use your expertise to ensure that the user experience (Web and Mobile) provides users with the most value and the least friction. To deliver a best-in-class engagement experience, you will contribute your design efforts to creating a holistic user experience that has subscribers coming back more frequently, and new users becoming subscribers. You will build products our users love based on insights, data, user testing, and design insights. The experiences you produce will provide vital support to The Caltimes’ business as the company continues to grow.
Job Description
Main Responsibilities:
Designer for the Caltimes’ user Engagement team. The scope includes the full experience of a user engaging with our content on the Web and on our Mobile app
Participate in brainstorming and critique sessions that foster big picture thinking while raising the bar on the details
Work on the entire lifecycle of the engagement experience: design strategy, problem identification, user research, heuristic auditing, user flow/journey mapping, wireframing, prototyping, high fidelity comps, and collaboration with engineers on implementation
Collaborate closely with user Engagement & Mobile Team members, including designers, product managers, engineers, UX researchers, and other cross-functional teams, in product discovery & product delivery
Meet regularly with product managers to discuss project status, goals, roadblocks, and areas for improvement
Collaborate with the User Research team and evaluate user testing and prototype-based user research initiatives
Balance the needs of the users, the editorial team, and the business
Use a data-driven approach to create visual design variations for A/B testing and rapid iteration with rational design adjustments based on testing results
Contribute to the growth of colleagues by providing feedback, candid critiques, and bringing fresh thinking to the team
Identify opportunities for improvement in the products and processes and take the initiative to recommend solutions
Undertake the responsibilities of the role using the tools, software or technologies that may be available or required at the time
Achieve the outcomes and results of the role as described above using the most appropriate methodologies and best practices available or required
Job Requirements:
5+ years of professional experience working on digital products as a designer
Ability to grasp the essence of complex design problems and user struggles and translate them to practical design solutions
Ability to clearly and passionately articulate the thinking and evidence that informs a design
Excellent interpersonal skills such as empathy, active listening, & emotional intelligence
Ability to thrive in a fast-paced, highly collaborative environment while also contributing to process improvement efforts
Experience designing and launching successful web and mobile products
Ability to gather user research and project requirements to create user stories, wireframes, prototypes, and final designs for user-facing products
Demonstrated understanding of visual design in the service of user-centered design and product best practices
Proven record of exceptional designs and strategies that meet user needs, product requirements, business goals, and customer needs
Software expertise with modern product design tools such as Sketch, Figma, and Adobe Creative Suite, and using wireframing and prototyping tools, such as Invision, Omnigraffle, XD or Balsamiq
The L.A. Times is an equal opportunity employer and welcomes expressions of interest from people with diverse backgrounds and perspectives. Explore our company history, achievement, values, mission and more on our career site.
The pay scale for this position is $125,000 to $150,000. This is the pay scale range the Company reasonably expects to pay for this position at the time of this posting. Compensation will be determined based on skills, qualifications and experience of the applicant along with the requirements of the position. Please visit our career site to view the benefits available to our employees.
The Company is a mandatory vaccination employer for COVID-19 and its variants. The Company requires that its employees be fully vaccinated as of their start date. If you require a medical or religious accommodation, we will engage in the interactive process with you. Proof of vaccination will be required prior to start. If we make you an offer and you are not yet vaccinated, we will accommodate a delay in start date.
Thank you for your interest in joining our team at the Los Angeles Times! We look forward to reviewing your application.